bdv1's Privacy Policy

We collect various types of information during account registration and use of bdv1's services. This information is divided into the following categories:

1.1 Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth (for age verification — our platform is for users aged 21 and above only)
• National ID number or passport number (for identity verification)
• Email address
• Current address

1.2 Account and Financial Information

• Username and password (stored in encrypted form)
• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history — records of deposits and withdrawals
• Win/loss history and betting activity

1.3 Technical and Behavioral Information

• IP address and device identification information
• Browser type and operating system
• Time and duration of website visits
• Information collected from cookies and similar tracking technologies
• Preferred game categories and usage patterns

bdv1 collects your information in the following ways:

2.1 Direct Provision of Information

You provide information directly when you register on our platform, complete account verification, submit deposit or withdrawal requests, or contact our support team.

2.2 Automatic Data Collection

Our servers automatically record technical information such as IP address, browser type, and your site usage patterns. This helps us maintain platform security and prevent fraudulent activity.

2.3 Cookies and Tracking

We use cookies, which are stored as small files in your browser. Cookies help our site remember your preferences, maintain sessions, and improve service quality. You can disable cookies from your browser settings if you wish, though this may limit some services.

bdv1 uses the information collected for the following legitimate purposes:

3.1 Account Management and Verification

Your personal information is used to confirm your identity, verify your age (21+ is mandatory), and keep your account active.

3.2 Processing Financial Transactions

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is also needed to enforce the minimum ৳100 deposit and ৳1,000 withdrawal limits.

3.3 Security and Fraud Prevention

We analyze technical information to protect your account from unauthorized access, detect fraudulent activity, and prevent money laundering.

3.4 Customer Service

Our 24/7 Bengali live chat support team can view your account-related information to resolve your issues quickly. This is solely for the purpose of improving support services.

3.5 Service Improvement

By analyzing your usage patterns, we improve our game library, bonus offers, and overall user experience. This analysis is always done in an aggregated and anonymous manner.

3.6 Compliance with Legal Obligations

Your information may be used where necessary to comply with applicable laws, regulations, and guidance from regulatory authorities.

We do not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

4.1 Payment Processors

The minimum financial information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer services. All these payment partners follow their own strict privacy policies.

4.2 Technology Service Providers

Technology service providers used to operate our platform (hosting, cybersecurity, game providers) may access limited information under contract. They are all bound by strict confidentiality restrictions.

4.3 Legal Requirements

If disclosure of information is required by a court order, a lawful request from law enforcement, or applicable legal obligations, we will comply with the law. Where possible in such cases, we will notify you in advance.

4.4 Responsible Gambling Controls

Information necessary to process self-exclusion or limit-setting requests may be shared with the relevant authority. This is part of our responsible gaming commitment.

bdv1 applies industry-standard security measures to protect your personal and financial information:

5.1 SSL Encryption

Our entire website is secured with SSL/TLS encryption. All data sent from your browser to our servers is transferred in encrypted form, making it impossible for third parties to read.

5.2 Password Protection

Your password is never stored in plain form — it is converted through a strong hashing algorithm before being saved in the database. No bdv1 employee can see your original password.

5.3 Two-Factor Authentication

We support Two-Factor Authentication for additional security. This protects your account from unauthorized access.

5.4 Regular Security Audits

Our platform's security is regularly tested by a specialist team. Any vulnerabilities identified are resolved promptly.

5.5 Response to Data Breaches

In the event of an unexpected data breach, we will notify affected users as quickly as possible and take immediate steps to address the issue.

bdv1 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the data:

• Account information: For as long as the account is active and for a defined period after closure as required by law.
• Transaction records: For a period defined by financial regulations and audit requirements.
• Technical logs: Generally 90 days to 1 year, as needed for security analysis.
• Support conversations: For a limited period to ensure service quality and for dispute resolution.

Once the need has passed, your information is securely deleted or anonymized so that no individual can ever be identified from it again.

As a user of bdv1, you have the following rights regarding your personal information:

7.1 Right to Access Information

You can find out at any time what information we hold about you. You can request a copy of your data by contacting our support team.

7.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you can request that it be corrected.

7.3 Right to Request Deletion

You can request that your account and associated data be deleted. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing.

7.5 Data Portability

In certain circumstances, you can request your data in a structured, commonly used format.

To exercise any of the above rights, contact our support team via live chat.

bdv1 is strictly not for persons under the age of 21. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered, we will immediately close that account and delete the associated data. Parents or legal guardians who believe their child has registered on our platform are encouraged to contact us.

bdv1 uses cookies to improve user experience and provide effective services. The types of cookies we use:

9.1 Essential Cookies

These cookies are essential for the core functionality of the website — such as maintaining login sessions, saving language preferences, and ensuring security.

9.2 Performance Cookies

Used to understand how users interact with our site and to improve site speed and performance.

9.3 Cookie Management

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.

Although bdv1 is a Bangladesh-focused platform, our servers and technology infrastructure may be located in international-standard data centers. For any such data transfers, we ensure that:

• The destination country or organization maintains appropriate data protection standards.
• Your data is transferred in encrypted form.
• The receiving organization is bound by a confidentiality agreement.
• Only the data necessary to provide the service is transferred.

bdv1 may update this Privacy Policy from time to time. This Policy may change as a result of expanded service scope, new legal requirements, or technological changes.

If any significant changes are made, we will notify you at your registered email address and clearly note it on the website. If you continue to use the platform after the changes, you will be considered to have agreed to the updated Policy.

The date of each version of the Policy will be noted at the top of this page as "Last Updated".

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our privacy team will contact you as soon as possible.